The Sterling Petal Boutique

She blooms where faith is planted.

Shipping & Returns Policy

Shipping Policy

 

🌸 Shipping & Delivery

Thank you for shopping small with us! We're a mother-daughter boutique in Kaufman County, Texas, and we want you to know exactly what to expect.

Processing: Orders are processed within 1–3 business days.

Standard delivery: Most of our items ship from our U.S. partners and arrive within 5–10 business days after processing.

A few special pieces come from our overseas partners, so they take a little longer — typically 2–4 weeks to arrive. We promise they're worth the wait! If you're ever unsure about timing, message us before you order and we're happy to check.

Multiple items? If your order includes pieces from different partners, they may arrive in separate packages (sometimes a few days apart) — so don't worry if one shows up before the other!

Tracking: You'll get a tracking number by email the moment your order ships.

Questions? Reach out anytime at Robin@thesterlingpetal.com — we'd love to help. 💕

Delivery Issues

The Sterling Petal Boutique is not responsible for lost, stolen, or delayed packages once they have been accepted by USPS and marked as delivered. If your package is lost in transit, please contact us at Robin@thesterlingpetal.com and we will do our best to assist you.

If your order was marked as delivered but not received, please check with neighbors and your local post office before reaching out. We are happy to help file a missing mail claim with USPS.

Questions? We’re happy to help.

Robin@thesterlingpetal.com  |  @thesterlingpetal

The Sterling Petal Boutique, LLC  |  Kaufman County, Texas