1. Business Information

This website and online store is operated by The Sterling Petal Boutique, LLC, a Texas limited liability company.

Business Name: The Sterling Petal Boutique, LLC

State of Formation: Texas

Location: Kaufman County, Texas

Contact Email: Robin@thesterlingpetal.com

Website: www.thesterlingpetal.com

2. Acceptance of Terms

By accessing or using our website, placing an order, or engaging with our social media accounts, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

We reserve the right to update these terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised terms.

3. Products & Availability

The Sterling Petal Boutique sells women's apparel, accessories, jewelry, bags, sunglasses, headbands, and home goods. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time.

Colors and product appearances may vary slightly from what is displayed on screen due to monitor settings and photography lighting. We do our best to represent products accurately.

4. Pricing & Payment

All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice. Sales tax will be applied to orders as required by Texas law.

Payment is due at the time of purchase. We accept major credit cards and any payment methods made available through our e-commerce platform (Shopify). We do not store payment information on our servers.

5. Order Acceptance

Placing an order does not constitute a binding contract until we confirm and process the order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

•       Product unavailability or stock errors

•       Suspected fraudulent activity

•       Errors in product or pricing information

If your order is cancelled after payment, you will receive a full refund.

6. Shipping

Please refer to our Shipping & Returns Policy for complete information on processing times, shipping methods, and delivery. The Sterling Petal Boutique is not responsible for delays caused by USPS or other carriers once a package has been accepted and scanned.

7. Returns & Refunds

Please refer to our Shipping & Returns Policy for our complete return and exchange policy. By placing an order, you acknowledge and agree to the terms of that policy, including that we do not issue cash refunds.

8. Intellectual Property

All content on this website and our social media accounts — including but not limited to logos, brand name, photography, graphics, product descriptions, and written content — is the property of The Sterling Petal Boutique, LLC and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any of our content for commercial purposes without our express written permission. Personal, non-commercial use is permitted with proper attribution.

9. User Conduct

By using our website and social media channels, you agree not to:

•       Post false, misleading, or defamatory content about our business or products

•       Engage in harassment, bullying, or abusive behavior toward our staff or other customers

•       Attempt to access, tamper with, or disrupt our website or systems

•       Use our platform for any unlawful purpose

We reserve the right to block or ban any individual who violates these standards.

10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. The Sterling Petal Boutique does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

We make no warranties regarding the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on the site.

11. Limitation of Liability

To the fullest extent permitted by law, The Sterling Petal Boutique, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services — including but not limited to loss of revenue, loss of data, or personal injury.

Our total liability for any claim arising out of a transaction shall not exceed the amount you paid for the specific product or order in question.

12. Privacy

We respect your privacy. Any personal information you provide — including name, email address, shipping address, and payment details — is used solely to process your order and communicate with you about your purchase.

We do not sell, rent, or share your personal information with third parties for marketing purposes. For details on how Shopify handles your data, please refer to Shopify's Privacy Policy.

By placing an order, you consent to receive transactional emails related to your purchase. If you opt into marketing emails, you may unsubscribe at any time.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Kaufman County, Texas.

14. Contact Us

If you have any questions about these terms, please contact us:

Email: Robin@thesterlingpetal.com

Instagram: @thesterlingpetal

The Sterling Petal Boutique, LLC | Kaufman County, Texas